Before using the computer, update and protect your computer by reinstalling any virus and security software that was installed before the system recovery. If you are able to boot from the Recovery media or not, it is very important to reverse the changes made in the BIOS , this means you need to load the BIOS default settings. Otherwise this may cause instability in the system when making updates recommended by HP. Turn on the computer and immediately press the F10 key repeatedly, about once every second, until the Computer Setup Utility opens.
Turn on the computer and immediately press the Escape key repeatedly, about once every second, until the Startup menu opens. Then press F Choose menu screens by pressing the left or right arrow keys. Use the up or down arrow keys to move through the list of items on the menu screen. Press the Enter key to select an item and open a submenu. Then use the left and right arrow keys to modify the settings. Press the F10 key to save the changes and exit from a submenu, or press the Esc key to exit from a submenu without saving the changes.
Notebooks Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options , and then press Enter. Use the down arrow key to select Secure Boot , press Enter , and then use the down arrow key to modify the setting to Disable and press Enter. Use the arrow keys to select Legacy Support and press Enter , and then use the arrow keys to modify the setting to enable and press Enter.
Press F10 to accept the changes and exit or use the left arrow key to select the Exit , use the down arrow key to select Exit Saving Changes and then press Enter to select Yes. Type the code shown on the screen, and then press Enter to confirm the change. If you are still unable to start from the recovery media, even after disabling secure boot and enabling legacy support, try to perform a recovery using HP Recovery Manager.
Desktops Use the right arrow key to choose the Security menu , then use the down arrow key to select Secure Boot Configuration , and then press Enter. Press F10 when the Secure Boot Configuration window is displayed. Use the down arrow key to select Secure Boot , then press the left or right arrow keys to modify the setting to Disable. Use the up arrow key to select Legacy Support , then press the left or right arrow key to modify the setting to Enable and press F Press F10 to accept the changes and exit.
Then press Enter or use the left arrow key to select File , use the down arrow key to select Exit Saving Changes , and then press Enter to select Yes. Type the code shown on the screen , and then press Enter to confirm the changes. Recovery when Windows 10 does not start correctly If Windows 10 does not open correctly, perform the following steps to recover the computer:.
If an error message indicates that System Recovery cannot be run from the startup screen, a set of recovery discs or a recovery USB flash drive is needed to perform a system recovery.
Follow the instructions listed in one of the following sections, depending on the recovery media available: Recovery using HP supplied recovery media or Factory reset using media you created. Turn on the computer and repeatedly press the F11 key about once every second until the Choose and option screen is displayed, and then continue. Under Help , click System Recovery. If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your files , and then click Next.
Continue to the next step. If you want to back up your personal files, follow these steps to create a backup. Select Back up your files first recommended , and then click Next. If you want to identify the categories of files to back up, select Auto Selection. This option allows you to select the file type to back up instead of selecting the individual files to back up. For example, you can choose to back up all picture files, all document files, and all video files.
If you want to select individual files to back up, select User Selection , and then click Next. Auto Selection recommended : Select the file types you want to back up, and then click Next.
The File Backup Wizard creates the list of files to back up. Do not interrupt the backup process. User Selection : Select Compression to make your backup file smaller, or select No compression to make no change to the size of your backup file, and then click Next.
Click Browse Files to choose the files to back up, and then click Next. Select the files you want to back up, and then click OK. Recovery Manager scans the computer for storage devices. Select the storage device to save the backup, and then click Next.
Depending on the media selected to store the backup files, the computer prompts you to insert a blank disc or a USB flash drive. Insert the media into the computer, and then click Next. Recovery Manager displays the progress in backing up and burning the files to the backup media.
When Recovery Manager is finished backing up files, remove the backup disc or storage device, and then click Next to continue the recovery process. Read the on-screen information, and then disconnect any connected devices and cables, such as Personal Media Drives, USB drives, printers, and faxes. Do not interrupt HP Recovery Manager during the recovery process. When recovery preparation is complete, click Continue to proceed to the installation phase of the recovery process.
The computer restarts several times during the recovery. This is normal. Do not close, shut down, or disconnect the computer while HP Recovery runs. Recovery Manager reformats the Windows partition and reinstalls the original software. After the system recovery is complete, click Finish to restart the computer.
Complete the setup screens and wait until the computer finishes the setup. Once the setup is complete, turn off the computer, reconnect all devices and cables, and then turn on the computer. Things you should do after performing a recovery After a recovery, the computer is more vulnerable to security risks because it does not contain the most recent updates.
Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. This can in turn cause the wrong support to be given and can cause instability or worse to happen to your system. Thank you for your cooperation. Posted 24 February - PM. Here's the solution Like everyone else I've been looking on the internet for how to recover my HP What do you find But the restore function in Vista didn't fix the problem for me. So how do I get to the Recovery Manager on startup.
Again I refered to the internet. Then you'l find an option F I've tried it all but F11 didn't work for me. So I began to wonder if there even is a recovery partition on the HP I can see a recovery partition, so let's hope there's something on it.. What now? Back to the internet! In section 8 i found the next lines about how to recover the original hard drive image using F Follow the on-screen instructions.
I never used the F11 key , but the ESC key did it for me. Hit ESC several times on startup, in the menu you'll get use F8 to go to the advanced options. Select: Restore harddrive to its original factory state. Follow the instructions. That's it! I hope to get some possitive replies. Good Luck!!! David van G. The Netherlands. Posted 09 May - PM.
Posted 01 January - PM. Reply to quoted posts Clear. Your computer is restored to its original factory condition. You might use your computer normally after logging in to Windows. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania.
Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
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